We Pledge to Provide Efficient and Quality Services For the Following
Research
- Publish and present research findings within twelve (12) months upon completion of the research project.
Specialised Diagnostic Services
- To carry out and despatch at least 80% of test results within the time specified each year.
Consultancy Services
- Ensure that every request for consultancy services deemed appropriate, is fulfilled.
Training Services
- Ensure that courses organized by the Institute For Medical Research( IMR) as the Regional Centre for SEAMEO-TROPMED are conducted every year.
- Ensure that a response is given to all applicants for attachment training within one month from the date of receipt of application.
Complaints Management
- Ensure that a response will be given to all client complaints within 7 working days from the date of receipt of complaint.
